for all your student housing needs.
Start swiping right on over 44,000 properties to find your next student house.
Effortlessly book viewings from your liked properties and connect your calendar to keep track of all your bookings.
Never get left on read again, use the landlord chat feature to be put in contact with your landlord immediately.
View each others liked houses by searching with friends and get booking quicker.
Sort maintenance issues effortlessly, using the management feature to highlight issues to your landlord as soon as they occur.
Save your student loan when you use the perks page to access Housr exclusive deals for some of your favourite venues and brands.
Be the best housemate and access one of the cheapest billing services through the Housr app. Our all-in one billing service takes all the stress out of sorting bills.
Keep track of your expenses effortlessly, as Housr combines all your repayments into one convenient monthly payment.
Never chase your housemates for repayments again!
Join Housr bills to avoid the ‘transfer me plz’ message and enable everyone to pay their own share of bills.
Never miss payments, the automation of repayments mean that you will never miss your next bill.
Whether you’re looking to save on everyday expenses or treat yourself to something special, our Perks is your gateway to a more enriched student experience.
To get started on saving money every time you leave the house, simply download the Housr app and head to the perks page to access FREE student perks.
Once you’ve landed on the “Perks” page, you’ll be able to explore a wide range of perks and benefits.
To get the most out of a perk, simply click on it to reveal additional details. Here, you’ll find comprehensive information about the offer, including a description, terms, and conditions.
Through our perks page, you also have access to free drinks and food. What do you need to do?
Simply refer a friend to our app using your unique referral code.
Your home will be powered by either electricity and gas or just electricity.
Pay for what you use: Pay a monthly amount to cover your usage, averaging your usage across the year into a flat monthly payment.
We work with a number of broadband providers including Virgin Media, Plusnet and Sky to offer speeds from 18MBPS right through to 1 Gig.
All our broadband packages offer unlimited usage.
Through our unique partnership with Home Telecom, we’re able to offer Sky TV contracts that wrap around your tenancy length, rather than getting an 18 month deal by going direct to Sky.
If you’re going to be watching or streaming live TV, you’ll need a TV license legally which you can include within your bills package.
Our broadband packages come with public WiFi back up, 24/7 customer support and no peak time to slow down, meaning you can stay online at peak speeds during peak times throughout the day.
There are specific water providers and local authorities who provide both water services and council tax across the UK. Unfortunately, it’s not possible to negotiate better rates for these services, however we ensure that your accounts are set up and paid for each month. As a student, you’ll be exempt from paying council tax however you will need to inform the council yourself.
Both! Students, as well as professional sharers, couples and individuals looking to have an easier way to pay their bills.
Send any queries or issues to our dedicated billing email, which is billing@housrapp.co.uk.
Typically, internet will take 10 working days to install subject to engineer availability. Once your account is set up with us, you’ll receive regular updates.
When you create your quote, you’ll enter the number of people living in the home along with your address. From this data, we estimate the amount of energy and water you’ll use, whilst showing you your council tax band (if you’re not a student), as well as the broadband speeds available for your home.
This is a new feature we will be introducing in the New Year! Within your online account, you’ll be able to ensure that you can see your energy usage, knowing exactly when your usage is higher than it should be.
Once we set up your account, your first payment will be taken within the first two weeks of your tenancy. The following payments will be on a set date chosen within your moving-in phone call.
We charge you each month based on the usage we calculate based on a 12 month period. There will of course be periods of time where your home is vacant and this will be factored in and recalculated based on the meter readings used to calculate your monthly payments.
If a direct debit attempt fails, the tenant in question will be sent a personal email advising of the failed attempt, and a second attempt will be made after a few days. If the next attempt fails as well, the tenant and all of his/her housemates will be sent an email advising of the failed attempt and a £10 late payment fee will be applied to the next direct debit attempt. If payment attempts keep failing, ultimately the tenant will be ejected from the household account, and the bills package will be split between the remaining tenants in the property.
Please reach out to our customer service team. They will do this. If the number of housemates is being changed, the bills package price will be re-split accordingly.
The increased price would be split among the remaining months of their tenancy with a view of your balance being £0 at the end of the tenancy.
If we establish that there is a smart meter in the property, then regular readings are not needed because the meter data is sent straight to the energy provider. If the meter is not a smart meter, regular readings are encouraged to ensure that the tenants are being billed accurately for their usage. Ultimately, we could simply take a start reading and an end reading to calculate the total usage at the end of the tenancy, but if we do this then there is a chance that you could have used more energy than you have paid for each month and can result in a large bill at the end of the tenancy.
Yes you can. The only element that would end up being more expensive is if you were to include a broadband product in your bills package that is not with Virgin. This is because our broadband partners (apart from Virgin) have a 12 month contract period, so the payments would need to be split evenly among the number of months. e.g. if a broadband package was £40 a month over a 12 month contract (£480 total) and you are only using the service for 9 months, the monthly price would change from £40 to £53.33 (£480 divided by 9 months). Our relationship with Virgin allows us greater flexibility with contract lengths, so a sub-12 month contract would still be the same price.
Once your tenancy ends, we’ll receive your final energy balance up to 90 days after your tenancy ends. As soon as we have this, we’ll send you your final statement. If your tenancy has ended more than 90 days ago, please get in touch with us by booking a call or submitting a ticket.
Top Top 1: If you haven’t sent us meter readings already, please do so that we can ensure that your final bill is accurate.
Top Tip 2: If you’ve already left your home, you can request a copy of your check out report from your letting agent or landlord – your meter readings will be on this report.
Top Tip 3: Don’t assume you have a credit for your home! Many of our customers assume they have a credit to be returned to them and it can come as a nasty surprise if the usage is higher than they initially thought. Your final balance will be based on your energy usage throughout the time using our service.
Yes you can search with friends, simply type in their name and number and search as a group.
Searching as a group sends all your liked properties into the same file so you can see what properties each other like and means you can book viewing far quicker from seeing what the majority of the group like.
Yes, you can send an invite to your friends to join the search with you.
Yes, once you have made your house group search, there is a group chat feature in the app.
Yes, once you have made your house group search, there is a group chat feature in the app.
Each profile when you are searching is separate but your liked file will be the same.
Yes, as soon as any member of the group books a viewing in a property, everyone in the group receives an email notification.
Once you have liked a property, there is an option to book a viewing where a calendar is present with available dates. After booking a viewing, the property operator accepting the viewing will notify you on a confirmed time or conversely decline the booking.
Yes, you can book as many viewings as you would like, although we recommend only booking a viewing on properties you are genuinely interested in living with.
To cancel a booking, all you need to do is drop the landlord a message to notify them that you won’t be attending.
Through the property operator chat feature you can ask any queries you have about the booking directly to the landlord.
The chance of this is limited as you will receive email reminders leading up to a viewing.
